Refund Policy
We offer Refunds for all Australian customers. International customers will be charged a reduced fee of $25 AUD for shipping and handling.
We do offer refunds, you have 30 days after receiving your item to request an return.
How to Start a Return/Refund
Email us at qzmzofficial@gmail.com with your order number and reason for return.
Return Conditions
To be accepted, your item must:
- Be unworn, unwashed, in original packaging, with tags attached
- Be free of perfume, body odour, deodorant, washing powder, make-up, tan marks, glitter and pet hair
- Be packaged safely for return shipping
Until we receive your item back, it remains your responsibility.
Questions? Email us anytime at qzmzofficial@gmail.com