Refund Policy

We offer Refunds for all Australian customers. International customers will be charged a reduced fee of $25 AUD for shipping and handling.

We do offer refunds, you have 30 days after receiving your item to request an return.

How to Start a Return/Refund

Email us at qzmzofficial@gmail.com with your order number and reason for return.

Return Conditions

To be accepted, your item must:

  • Be unworn, unwashed, in original packaging, with tags attached
  • Be free of perfume, body odour, deodorant, washing powder, make-up, tan marks, glitter and pet hair
  • Be packaged safely for return shipping

Until we receive your item back, it remains your responsibility.

Questions? Email us anytime at qzmzofficial@gmail.com